Gradings

  • 4 AA Stars Hotel
4 AA Stars Hotel

Matfen Hall

Location

Matfen

Matfen
Northumberland
NE20 0RH

Tel: +44 01661 886500

Click here to visit website

Add Matfen Hall to your shortlist

Matfen Hall

Gradings

  • 4 AA Stars Hotel
4 AA Stars Hotel

Access Information

PARKING

Designated parking provided for guests with disabilities
Within about 50 metres from the main entrance
Drop-off point for guests immediately outside the main entrance
Route from the parking area to the entrance is :
flat, (i.e. without steps)

ACCESS TO PUBLIC AREAS

Level access (i.e. no steps or thresholds), or access by a ramp or lift :
from the entrance to reception
to a public toilet
to one or more bedrooms
to the lounge
to the bar
to the swimming pool
to the gym/leisure centre

RESTAURANT / BREAKFAST / DINING ROOM

Level access (i.e. no steps or thresholds) or access by ramp or lift to the restaurant/breakfast/dining-room
Restaurant / breakfast / dining room provide meals for guests with special dietary requirements

BEDROOMS AND BATHROOMS: GENERAL

Bedroom furniture can be re-arranged if requested by the guest
Bedrooms with non-allergic bedding available (e.g. non-feather pillows)
Bathrooms available with :
separate shower unit
bath with shower
bath
Baths fitted with support handrails available
WCs in bathrooms fitted with handrails available
Bathrooms with emergency call system available

GENERAL QUESTIONS

Proprietors/staff available 24-hours
Emergency evacuation procedures for the safe exit of guests with disabilities
Personnel who have contact with guests have had disability awareness training
Non-smoking policy throughout establishment
Services for guests with hearing impairments :
emergency call system with vibrating pads (if fire alarm is activated)
emergency call system with flashing lights (if fire alarm is activated)
Services for guests with visual impairments :
restaurant/bar menus/bar prices available in large print format

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

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