Provider Accessibility Information - Visit North East England

Accessibility Information

Disclaimer

This information is self-assessed; therefore we accept no liability for its accuracy.
Please contact the product provider for further information.

Parking provided for visitors

Parking on site

Within about 50 metres of the attraction

With designated parking for visitors with disabilities

There is a drop-off point for guests immediately outside the main entrance

The route from the parking area to the nearest public entrance is :

flat, ie. without steps

Designated parking within about 50 metres of main entrance

Flat route with no steps from parking area to entrance

Drop-off point for guests immediately outside main entrance

Emergency evacuation procedures for guests with disabilities

Handrail by ramp

Handrail by steps

Level access, ramp or lift from entrance to reception

Information available in alternative formats no

Large print (at least 14 point)

Other, please specify Hearing Loop

Information available in audio format

Level access (i.e. no steps or thresholds) or access by a ramp or lift to :

a public toilet

a public toilet suitable for visitors who use a wheelchair

the ticket issuing point

Level access, ramp or lift to a public toilet

Catering staff provide meals for guests with special dietary requirements

Staff who have contact with visitors have disability awareness training

Where appropriate there is a hearing loop system [e.g. ticket counter/ gift shop]

Seating available throughout the attraction at appropriate intervals, for visitors with limited mobility

Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)

Lighting effective throughout the attraction for visually impaired visitors e.g. pools of light and dark areas are avoided

Wheelchairs provided

These are freely available

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.